Comments on: An ongoing horrible experience at Pixel Pro – RESOLVED

By: McCoolot

McCoolot — Mon, 14 Mar 2011 09:00:02 +0000

if ur here in cebu, eh anung cam ung sau? DSLR? uhmmm kasi mahirap na better yet punta ka nlng sa store kng san yan nabili…

By: Roscelle Cabahug

Roscelle Cabahug — Mon, 14 Mar 2011 08:15:21 +0000

wir po ba pwede mgpa repair ng nikon camera? may branch po ba dito sa cebu?

By: How to Get a Flat Stomach in 2 Weeks

How to Get a Flat Stomach in 2 Weeks — Thu, 27 Jan 2011 03:39:58 +0000

tsk3x… naa ta ko plan mopalit sa pixel pro da…tsk3x… lamat sa info..

By: amaw

amaw — Fri, 05 Nov 2010 03:03:12 +0000

AYAW NAMU UG PALIT SA PEXIL PRO KY PRO DAUT NAH DHA. AHAHAHA

By: jo

jo — Fri, 29 Oct 2010 16:37:05 +0000

finally, my case has been resolved. thanks for taking action on my complaint. pixel pro has replaced my unit.

By: jo

jo — Mon, 25 Oct 2010 15:13:55 +0000

thanks for your reply but my point is, the first time i brought back the d700 to your cebu branch, one of your staff told me that you already gave your word over the phone to replace my unit as long as i will pay the 3k charge at columbia. although it was only a verbal agreement, i was hoping you will stay true to your word.

now you have claimed that you checked and tested my unit before sending it back to cebu, why then was the “dirt” very visible with one look and without zooming the picture? i suggest you try taking pictures with white background and smaller aperture so you will know what i’m talking about. thanks again and please resolve my case soon.

By: dee

dee — Sun, 24 Oct 2010 15:29:14 +0000

the camera is at the shop pala, I’ve asked lyn about it again, she will coordinate with me on tues
thanks for understanding

By: dee

dee — Sun, 24 Oct 2010 14:11:13 +0000

hi sir, we tested the unit before sending it back to Cebu, we already saw that the unit’s sensor is already clean…can you send me the picture you are referring to?
pls email to pixelproinc@yahoo.com.ph..we will feedback to you on tuesday. Tom is a holiday

We cannot replace a unit after 7days of purchase, we can only repair/service it as per our terms and condition which we openly told our customers upon purchase.

By: Jo

Jo — Sun, 24 Oct 2010 08:54:13 +0000

Hi diana. MINE HAS NOT BEEN RESOLVED YET. Iâ€™m very very very dissapointed with your service. You said that you will replace my D700 but you did not deliver on your promise. One of your reasons is that you only replaced the unit 7days from date of purchased. Mine is 12 days from date of purchased. What is 12 days.

In my case, itâ€™s not easy to notice the mirror/pixel problem of the unit. I travel a lot and I only bring my D90. For a 125k DSLR, you should understand my sentiments. As per your technician, another reason is that my actuation is already 600plus. 50 shots a day for 12 days? Is that the reason why you wonâ€™t replace my unit.
You have decided that you will just send my unit to columbia for servicing. Iâ€™ve waited for more than a week and I end up still dissapointed because when I tested the unit this morning in your cebu branch, the problem is still there.
Did you really send the unit to Columbia? or you just serviced it yourself?
Come on, donâ€™t prolong my agony. PLS. REPLACE MY UNIT . . . same with Jeorich.
:(

By: Jo

Jo — Sun, 24 Oct 2010 08:52:31 +0000

Hi diana. MINE HAS NOT BEEN RESOLVED YET. I’m very very very dissapointed with your service. You said that you will replace my D700 but you did not deliver on your promise. One of your reasons is that you only replaced the unit 7days from date of purchased. Mine is 12 days from date of purchased. What is 12 days.

In my case, it’s not easy to notice the mirror/pixel problem of the unit. I travel a lot and I only bring my D90. For a 125k DSLR, you should understand my sentiments. As per your technician, another reason is that my actuation is already 600plus. 50 shots a day for 12 days? Is that the reason why you won’t replace my unit.
You have decided that you will just send my unit to columbia for servicing. I’ve waited for more than a week and I end up still dissapointed because when I tested the unit this morning in your cebu branch, the problem is still there.
Did you really send the unit to Columbia? or you just serviced it yourself?
Come on, don’t prolong my agony. PLS. REPLACE MY UNIT . . . same with Jeorich.

By: Jorich

Jorich — Wed, 20 Oct 2010 23:06:33 +0000

thanks pean… this issue has been resolved since early May.. ^^, thanks anyways

By: pean

pean — Wed, 20 Oct 2010 23:00:46 +0000

:( – IF THE case that the 7 days replacement is not written on the receipt and the sales personnel did not tell you when you bought your product. you can call a lawyer to identify which lapses did they commit. < (that was the last resort) / OR call Henry's Camerashop which is the Father of PixelPro's owner..

# Tel: (632) 346 3589
# Tel: (632) 733 7723
# Mobile: (639) 22 820 7864

here are the numbers.. (Updated this one for your convenience)

By: johntrevor

johntrevor — Sat, 16 Oct 2010 12:01:09 +0000

Pixel pro sucks. VERY POOR SERVICE . . . . . !!!!!!!!

By: DSLRfreak

DSLRfreak — Mon, 04 Oct 2010 03:04:24 +0000

Hey! Try ‘Louise Gadgets’ at facebook. She offers DSLR with great prices. Plus she’s cebu-based, you can do meet-ups with her personally. Just want to help fellow cebuanos to find cheaper cameras since I bought a cam from her and I was really happy with the price.

By: DSLRfreak

DSLRfreak — Mon, 04 Oct 2010 03:01:02 +0000

If you want a really cheaper DSLR body and lenses. Try ‘Louise Gadgets’ at facebook, she really offers good prices. I guess she’s the only seller here in cebu that offers the cheapest price for us DSLR-addict. LOL

By: buzzmeUP

buzzmeUP — Tue, 28 Sep 2010 09:45:51 +0000

hahaha… tsk3x… planning to buy in pixel pro… pero murag…hahah atras nalang ko oie..hehe gizmo nalang ko..hehe barato lagi antos pud ta…tsk3x…:((
.-= buzzmeUP´s last blog ..Make Up Tutorial â€“ Choosing the Right Foundation =-.

By: Cherice

Cherice — Thu, 23 Sep 2010 12:05:43 +0000

ambot anang PixelPro, ilang staff puro lang pakyut! salig puro mga kwartahang tiguwang ilang mga customer!

By: Jorich

Jorich — Sun, 01 Aug 2010 00:38:21 +0000

Hi Ymir, the experienced I had with Pixel Pro, I think wasn’t that worst, but rather bad. I was really frustrated during that time knowing that they won’t replace my unit. Anyhow, they still did. Honestly, I still recommend this store to my friends. Their cameras are more affordable. But it’s still up to you. So far, after the unit replacement, everything seems to be fine. Cheers! and thanks for droppin’ by!

By: Ymir

Ymir — Sat, 31 Jul 2010 23:33:25 +0000

I’m planning to buy a 500/550D but there is an out of stock in Canon. My second option is to buy it in Pixel Pro. BUT… After i have read this, I’m confuse if I will buy in Canon (they haven’t know the arrival of the stocks) or in Pixel Pro (Are all of there cameras genuine and new?). I need it by Thursday for our Photography Class. Tskk2x… I read many Rumors about Pixel Pro some are Good some are Not. Guys help me decide… T_T

By: Jorich

Jorich — Wed, 28 Jul 2010 22:37:02 +0000

murag ana jud dor… nka ana ko na working jud tawn akong panawagan ngadto nila! mo ilis mn d i sla, nanu gahuwat pman sla na e blog! haha.. ug daghan kaayong salamat sa pag bisita sa akong old skul na blog enday dores! ^^,